A partnership is an investment in today and the future. When we form a partnership with a client we expect to build a long-term relationship that is mutually beneficial for both parties.
As such, we are looking to partner with clients who...
- Are looking to invest in their long-term success
- Value the relationship building process
- Seek to work collaboratively with other like-minded professionals
- Are focused on reasonable and achievable goals (no matter how big they are)
- Have legal and ethical business practices
- Can accurately communicate needs and/or will allow us to make recommendations
In return, our clients can expect...
- A professional business relationship
- Collaboration on all projects
- Free client collaboration workspace for Gold and Platinum Retainer Clients
- Use of phone, email, chat, and web conferencing software for efficient communications
- Speedy return of phone calls and emails
- Efficient and timely completion of projects and daily tasks
- Guaranteed quality
- All work goes through a series of quality control checkpoints before being returned.
- If, for any reason you are not satisfied, we will correct it to your satisfaction.
Confidentiality and security of your personal and company information
- Our Due Diligence Policy
- Documents and account information can only be accessed by Admin and Beyond representatives working on your account.
- Each representative goes through a thorough reference and background check before having access to confidential client data or materials.
- Each representative signs our confidentiality agreement before having access to client data or materials.
- Working documents are stored on a secure offsite server that is backed up continuously.
- Completed projects are removed from our server, burned to a CD and archived in a secure location.
- Hard copies of confidential materials go through a cross-cut shredder prior to being recycled.
- Secure payment processing.
- Credit card information is not stored unless requested by the client, and then it is stored in a secure location.
Fair and competitive estimates
- Admin and Beyond is priced competitively, according to United States job classifications and VA Consulting Industry standards.
- Our proposals include pertinent business analytics, as appropriate, so you can make informed decisions
- Our strategic partnerships allow us to bring you the most comprehensive services at the best prices
- We only charge for time and resources used (rounded to the nearest minute instead of 5, 10, or 15 minutes)
- We offer a competitive on-demand and retainer pricing structure with several payment options
- Admin and Beyond clients enjoy the confidentiality and security of our secure PayPal and Authorize.net payment processing systems.